Volume 2, March 2003
Headlines

Celebrate the Spring Season!
California Go-Ped® Flexfit Caps : The Essence of eXpress Your Freedom.

PMW introduces the new "Super Sport" Homebuilder's Go-Ped Kit!
CHECK THIS OUT!
Dealer & Consumer Responsibility for the Future of Motorized Scooters
Most of you know by now that probably the biggest complaint about motorized scooters is the noise that they can make when modified.
Still getting FREE shipping
In order to help speed up our order processing time we introduced a $19.95 Shipping and Handling charge on orders under $100.

Future Go-Ped® Factory Site
Much thought and consideration is taking place as the plans of construction and making the move to Nevada into a new propose build facility comes closer to the scheduled move set for September.

More refinements for March!
This month brings a few subtle changes that you and your customers will benefit from.

First Round of the IGPA Scootercross® Nationals a Success!
The first round of the IGPA Scootercross Nationals that was held in Mesa, AZ March 14-16 was a great event!
Online order tips
From the “did You Know….” Department.
2003 Volumes

January February March

2002 VolumesDecember November October September August July June May April February
Celebrate the Spring Season!
by Anne-Cecile Moratin
top

California Go-Ped® Flexfit® Hats: The essence of eXpress Your Freedom

eXpress Your freedom: You can wear it backwards of forwards. The Go-Ped® logo is embroidered above the bill and the California Go-Ped® slogan “eXpress Your Freedom” on the back.

The Go-Ped® hat features top quality cotton construction, permanent curved bill and stretch to fit panels for a custom fit.

Available on the Go-Shop or at a dealer new you, in Black, Red or Blue in sizes Small/Medium and Large/Extra Large.

Go-Ped® Flexfit Hat features:
· Cotton twill blend with Spandex
· Six-panel, silver undervisor
· Structured, low-profile
· Pre-curved visor
· Sewn eyelets
· Fitted

Please check prices on the Go-Shop – Part numbers:
- 9097 Flexfit Go-ped® cap; Blue (L-XL
- 9096 Flexfit Go-ped® cap; Blue (S-M)
- 9095 Flexfit Go-ped® cap; Black (L-XL)
- 9094 Flexfit Go-ped® cap; Black (S-M)
- 9093 Flexfit Go-ped® cap; Red (L-XL)
- 9092 Flexfit Go-ped® cap; Red (S-M)

Future Go-Ped® Factory Site
by Gabe Patmont
top


Go-Ped® future home is moving forward as planned.

Much thought and consideration is taking place for the plans and construction of a new, purpose built facility in Nevada for the scheduled move set in September.

Next month PMW plans on having a ground breaking ceremony at the excellent, beautiful, and business friendly location, 20 minutes from Lake Tahoe, at the Douglas County Airport in Minden, Nevada (shown left) to symbolize a bright and strong future for PMW and all of its products. Many improvements to our facility and processes will be accomplished with this thoughtful move.

We are taking necessary action now to help insure that our customers will not have any interruption to services or receiving products by taking a proactive approach to the move by keeping our customer service division in CA. What that means to you is that there will be no need to update your information, like phone and fax numbers, to contact our customer service departments. Nor will you need to be concerned with shipments of products as we have already begun to overstock supplies of certain products in anticipation for the interruption of production during the move.

Related Link(s): goped.com, Dealer News Letters

 

 

PMW introduces the new "Super Sport" Homebuilder's Go-Ped® Kit!
by Gabe Patmont
top

Due to popular demand, PMW introduces the new "Super Sport" Homebuilder's Go-Ped® Kit!

CHECK THIS OUT! Kit includes:
* New "Super Sport Race Frame" with "Bothy Fork" powder coated in gloss black.
* Large 1.5 liter gray tinted gas tank assembly.
* Ultra heavy duty X-Ped® handlebar system with steel FTG, and new lighter stronger Go-Ped® bar stem "Pro Clamp".
* All necessary instructions, hardware and high quality Go-Ped® brakes, cables and controls.
* "Old Skewl" X-Ped® Deck included while supplies last.
* FREE SHIPPING!


These kits are intended for racing Go-Pedders that wish to build their own personalized racing Go-Ped®. Not included in the "Super Sport" Homebuilders kit is the engine, drive spindle, wheels and deck.

Avalable In the first week of April. Watch the online "Go-Shop" for availability and affordable pricing.

 

More refinements for March!
by Jim Robbins
top

The PMW engineering department is hard at work developing future products we can't tell you about, but that doesn't mean we don't have time to refine the existing product line. This month brings a few subtle changes that you and your customers will benefit from:

-You probably already know that the Super X-Ped® has a steel plate backing up the gas tank. The plate, which is actually from the Liquimatic helps to support the gas tank from impacts on this extreme model. Now that same plate has been added to the regular X-Ped® for added durability! If you have any earlier customers who want to take advantage of this improvement the plate (part number 5020) is available from the parts department and can be added to any older X-Ped®.

-We've made a small change to the aluminum lower hinge fitting found on our non-Super products. The part is being changed from black anodize to clear anodized for a new silver finish, and to further improve on electrical killswitch grounding.

-Starting soon the 1/4-20 flat head deck mount bolts are all going to be black zinc coated. This super durable coating will prevent rusting and corrosion of the deck bolts when the scooter is exposed to wet conditions. The new bolts look very similar to the old ones, but if you look closely you will find that they have a shinier finish.

-We have already started shipping improved GSR 6 tooth sprockets (part number GSR1004.1). Changes have been made to improve the wear and shear resistance of the 6-tooth drive sprockets. This will actually be a two stage change. The sprockets shipping now can be identified by their bluish color, which is from the hardening process. In addition to being harder than the original part, they also have small radii along the inside edges of the part. These radii reduce stress risers and will help to prevent shear. Stage 2 of the change will further improve the strength of the part. You will be able to identify these new sprockets by their more pointed tooth profile and silver color. These newer parts have several more improvements and will be available in several weeks. The part numbers all remain the same so your ordering will be simple, and you will always get the most current part. Remember that the ONLY way to insure good sprocket life is proper cleaning and lubrication of the chain and sprockets. PMW recommends White Lightning lubricant, which is available from the Parts department (part number 9150.)

 

Related Link(s): PMW Products Page

 

Dealer & Consumer Responsibility for the Future of Motorized Scooters
by Tim Patmont
top

Most of you know by now that probably the biggest complaint about motorized scooters is the noise that they can make when modified. There have been many complaints over the years and some cities have even gone as far to ban the use of motorized scooters within their city limits. This is quite unfortunate, because the possibilities of low cost, fuel efficient, portable, personal transportation no longer has the chance to flourish in those areas.

PMW has been very proactive on this issue. In fact, Go-Ped® Brand Scooters are the quietest stand up motorized scooters in the world by far as sold in their original, stock condition. Since 1985, all Go-Ped® scooters have come with the PMW innovated secondary muffler system, where the primary muffler feeds into the frame, for even quieter operation. No manufacturer of any motorized product treats it’s sound emissions this way. All Go-Peds® also come standard with an air box that is designed to muffle intake noise. Some of the newer “Stratified” models now come with an even quieter air box design.

Where the problem usually begins is when people modify their scooters for either more noise or power. This can be acceptable during closed course competition. The air box, muffler-connect tube, and sometimes the primary muffler are the first things to go when people want more speed.

We are asking all scooter dealers to protect the future of Go-Pedding® by educating their customers as to the importance of this issue. If you know that a person will be using their scooter in a neighborhood area, inner city, or any place that might disturb the public, then perhaps they should maintain their scooter in the stock condition. If the person is going to modify their Go-Ped® for racing purposes, then they should have a scooter set up specifically for that purpose only, but not to be used in a non-racing environment. Ask them to spread the word amongst their peers. We can all make a big difference if together we frown upon a fellow rider who may irresponsibly be giving the rest of us a bad reputation and squandered future. Go-Pedding® is a way to express your freedom, but not when it infringes on others freedoms of a peaceful existence.

Please take note of these tips on how to keep your scooter quite:

1. Use the stock muffler
2. Keep your muffler connected to the frame
3. Use the stock air box
4. Use a larger spindle or primary sprocket to let your engine operate at lower and quieter RPM ranges
5. Although we recommend against an expansion chamber, use a silencer if an expansion chamber is installed
6. If applicable, keep "Go-Snuffer" frame plug in place or replace when missing.

Check out this unique air filter mod to make your Go-Ped® super quite: (courtesy of Southbay Landsurfing) http://www.landsurfing.com/faqpm.html#silencer

Related Link(s): Southbay Landsurfing FAQ, PMW Customer Servise Website

 

First Round of the IGPA Scootercross® Nationals a Success!
by Tim Patmont
top

The first round of the IGPA Scootercross® Nationals that was held in Mesa, AZ March 14-16 was a great event! There were a few improvements that enhanced this race over ones held in the past. For one, there was a new set of big double jumps that most riders where allowed to roll while the Pros and Open Classes were allowed to fly high over them! There was twice as many “tuff blocks” that made it much easier to see the shape of the excellent track. The new Open Classes allowed all brands to compete if they're engine size was below 30cc, 45cc, or 65cc for the three respective classes. These classes were very exciting to watch. It was a great showing for the Go-Peds® as they dominated in every class! Maybe next race there will be some more competition. On Sunday, during the main events, it started pouring! It was the call of the race director to continue racing, as there was literally a small river of water flowing down the center of the track! It was amazing to see the Go-Peds® working so well in these wet conditions! Everyone had a great time, turning a potentially bad situation into a fun one! Even one top female rider, Galixi Gorringe, raced in her bathing suit! All in all this was a great event, with a 25% increase in racers from this same event from last year. Special thanks to all the sponsors and racers that contributed to make this event extra special.

Don’t miss the next stop of the IGPA Scootercross® Nationals April 11-13 in Rialto, CA: http://igpa.net/html-events/2003/april-11-13.htm


Courtesy of IGPA

Related Link(s): IGPA

 

Still getting FREE shipping
by Gabe Patmont
top

In order to help speed up our order processing time we introduced a $19.95 Shipping and Handling charge on orders under $100. There is still FREE shipping and handling on all orders at or above $100. We are hoping that this will help reduce the high numbers of order that are placed for just one or 2 parts and encourage end users to get the parts they need from their local authorized dealer in their area.

All authorized dealers are encouraged to help get their PMW online "Authorized Go-Ped® dealer 5 star rating" current and complete as soon as possible. The authorized Go-Ped® dealer finder found on our website is the primary tool we use to help direct perspective customers that inquire about our products to your store. Please call if you have any questions regarding your 5 star rating.

Related Link(s): Find a Goped® dealer Dealer Go-Shop Login


Online order tips
by Grant West & Gabe Patmont
top


From the “Did You Know….” Department.

In the later part of December 2002, PMW implemented a new system that integrated shipping records with order processing. This has lead to many improvements, which this article will highlight and advise you on how to make optimum use of these new enhanced benefits:

An efficient backordering system
If your order includes a part that is currently unavailable, the unavailable part will be backordered, and the balance of your order will be shipped without delay. You will only be charged for the order that was shipped, and not for the backordered parts, until these parts are actually loaded onto the UPS truck.

The implementation of the “Packing list”
The shipping department now also produces a “Packing List”, which is included with your shipment and does not have any prices on it. The packing list is what is used to pack your order and should be used to help you identify items in a particular shipment.

Dealer Go-Shop: a convenient and timesaving tool for Dealers
Once you have logged onto the dealer Go-Shop, many features are available to you:

 • Order online
 • Check prices & part numbers
 Get a detailed descriptions of parts containing their respective applications and photos
 • View Status of orders
 • View Account Status
 • Reorder based on old invoices and/or orders
 •Track shipment
 Email Notification

Order online
Ordering from Patmont Motor Werks is fast, easy and efficient.
To make your selection of products:
          - Click on the items you need to order.
          - Indicate the quantity you need.
          - Scroll down to bottom of page to click the buy button to put items in your shopping cart.
As you click the buy button your selection will be memorized. You can access it anytime by clicking on “View Cart” (tab located at the bottom of the page). By clicking Cont. Shopping, you can get back to category shopping and continue adding items to your shopping cart. Once your selection is complete, click on “Check out”. Once on the “shopping cart address and information” page, we invite you to carefully check the accuracy of your billing and shipping information, as well as your contact information. If these need to be amended, please contact our Customer Service Department.

Tips: On this page, you can also store your credit card information so that every time you go back to the Go-Shop, you can simply use the same credit card again, without having to reenter your credit card information. To store your credit card information on file, simply tick “remember credit card information". You can also keep multiple cards on file, and every time you place an order, you can select which credit card you wish to use. Once everything is checked, please hit submit. You will be given shopping cart information, which we encourage you to check and print for your records.

Check prices & part number
Once you have logged into the dealer Go-Shop, you can scroll through the 5 different folders to check parts and prices (“Blow out sale”, “What’s new”, “Go-Gear”, “Engine and Motors”, “Scooter and Parts”). Most of these folders can also be expanded into subfolders, simply by clicking on the + sign next to the folder. We invite you to print a hard copy of the parts price list as it remains a good tool to refer to. You can also check part numbers and prices by using the Product search option. We would advise you to be quite general in your description and to use the “item description” along with the “contain” options to get the best search results.

Tips: Price lists found on screen can be printed from your local printer. We found the best way to do so is to highlight the list of parts you wish to print and select print. Most printers have a "print selection" option found in the print dialog box that open when you select print. (Price list online are updated in real time so they are the most accurate up to date list available but are subject to change from time to time)

Get a detailed descriptions of parts containing their respective applications and photos
Once a part is indicated on the screen, we invite you to click on the part number which will give a detailed description of this part, along with its applications or very often a photo of it. This is a great tool, when, for example you are not quite certain about the suitability of a part for a specific kind of California Go-Ped® brand scooter, or when you may be uncertain about what a kit may include exactly.

View Status of orders
The Go-Shop also enables you to access all your invoices with Patmont Motor Werks. Click on the "open order" link found at the bottom of page. Now by clicking on the order number, you can view all the information related to this invoice number (what were the relating order numbers, the costs of parts, your total amount paid, etc…).

View Account Status
The Go-Shop also enables you to access all your invoices with Patmont Motor Werks. Click on the "invoice" link found at the bottom of page. By clicking on the invoice number, you can view all the information related to this invoice number (what were the relating order numbers, the costs of parts, your total amount paid, etc…). Note: Once an order has been processed and shipped, it becomes an “invoice”

Reorder based on old invoices and/or orders
By accessing your order history on the Go-Shop, you can see all the orders that have been completed, canceled or put on hold. If for example, an order was canceled for some technical reason, you can still access it and reorder everything you had on order by simply clicking “Add All Items to Shopping cart:” This can also be achieved by accessing the invoice detail screen (Click "Invoice" link at bottom of page), or open order screen (Click "Open Order" link found at bottom of page) which also allows you to duplicate any previous order that you may have placed.

Tips: Once you click on the “Add All Items to Shopping cart”, all items will be placed in your shopping cart and you can continue shopping if there are still items you need.

Track shipment
While in the online Go-Shop you can click on the Invoice link found at the bottom of the page. Clicking the invoice number will give you the detail of the invoice. In the detail screen you can click on the package tracking number to get all tracking information regarding that shipment. Tip: From the invoice screen you can see all your invoices and can quickly click on any invoice in question and track the shipment.

•Email Notification

Once an order has been shipped, we will send you a notification via email. You can take the invoice number from the e-mail and go to www.goped.com and click on the "Track your Go-Shop Order" link found at the bottom of the home page of www.goped.com. This will lead you directly to the online tracking details of your shipment on www.ups.com. Please, also note that orders are shipped via UPS ground, free of charge. If your order needs extra priority and needs to be shipped by a faster service (additional shipping charges will apply), you can add special shipping and handling comments in the comment line when you order online. Also, feel free to call us to ensure that your order gets all the attention it deserves.

We hope you find these on-line features convenient and helpful. If you have any questions or comments about the Dealer Go-Shop, please contact Grant West at twest@goped.com or Keith Kester at kesterk@goped.com

Related Link(s): Dealer Go-Shop Login, Go-Track

 

 





Best View with Internet Explorer 5.0 or Above
Go-Ped® is a registered trademark of PMW ©2002 And Legal Documents

Goped.com Privacy Statement